Why is My Refrigerator Ice Maker Not Working?

Kenosha Appliance Repair is experienced in refrigerator repair in Kenosha, including services to fix broken ice makers. Learn about some common ice maker problems below:

Ice makers are possibly one of the most convenient inventions of all time. This is a little luxury a lot of people certainly take for granted. Ice makers are simple machines that don’t have a lot of complicated components that will go wrong with them.

Like with any appliance repair, there are a few basic things that need to be reviewed before thinking the worst. And, remember, if needed, you are able to replace your ice maker without replacing the entire fridge, depending on the brand and model. First, let’s discuss a few of the causes for an ice maker failure.

If the ice maker is making ice but it isn’t ejecting the ice cubes it is usually means there is a mechanical problem versus an electrical issue. This can occur when moving food around in the freezer, you shift the control switch up or down. Often the ice maker will get blocked with something else, including a piece of ice. First, look to see if there is something blocking this part from working the right way.

Before beginning the steps of clearing out the freezer, ensure your ice maker is on. This can be done by moving the metal control arm in the down position. From time to time, moving things around in the freezer might put it in the off position. If the control arm is clear, then there might be food or ice jammed inside of the ice maker or it’s not receiving a good connection.

Check the Control Arm

If the control is down and there is ice but it is not dispensing it, this might be an electrical or mechanical failure. This is going to require a bit more diagnosing. Ready to begin? First, we must check the electrical connection. This can become unplugged from the rear of the freezer when moving or shifting the food in the freezer.

To inspect this, unplug the fridge and pull it out away from the kitchen wall. Then, turn off the freezer’s water supply valve. Locate the connection on the rear of the inside of the freezer unit. Basically this is what connects the ice maker into the freezer unit. Be sure that it’s actually plugged in properly.

Next, remove any ice that’s in the ice maker itself. This can be done by adding a small amount of water to help get the ice that is inside of there out.

Once this is done, restore power to the fridge and turn on the ice maker. It could take the solenoid a couple of seconds to engage and fill the mold. After the mold is completely full, wait around 4-5 hours to see if you have solved the problem.

Check for Frozen Lines

More ice maker problems that could cause your ice maker to not produce ice are frozen lines. The water lines could be blocked with frost. This is an easy problem to fix.

First, unplug the freezer and locate the shut off valve. Turn the water off and then get a hair dryer to heat up the water line or let the freezer sit turned off for a couple of hours until the water line is thawed.

There are some models that have a water filter that can freeze or ice up. In these situations, finding the filter is the first step. Then repeat what was done for the frozen water line.

If your ice maker is not making large enough cubes of ice, there’s an issue with the ice maker settings. To adjust the the ice maker settings, take the top part of the cover off and locate a simple control that displays plus and a minus symbols. For this process, you may need a flat head screwdriver.


  • Refrigerator Noisy
  • Refrigerator Water Dispenser Not Working
  • Refrigerator Not Cooling
  • How Does a Refrigerator Work?